Support

Need help with your order or have a question? You’re in the right place.
We’re here to make sure your gear supports you — from checkout to your first rep and beyond.

Order Questions

If you need to update or cancel your order, please email us at support@activaddicts.com within 12 hours of placing it. We’ll do our best to accommodate changes before it ships.

Returns & Exchanges

We accept returns on eligible items within 30 days of delivery.
To start a return, email us at support@activaddicts.com with your order number and reason for return.

Items must be unworn, unwashed, and in original condition. A 15% restocking fee may apply for items missing tags or packaging.

Need a different size? While we don’t offer direct exchanges, you can return your item and place a new order.

View the full Return Policy here.

Shipping & Tracking

Orders are processed in 2–3 weeks. Once shipped, delivery takes 7–10 business days. You’ll receive a confirmation email with tracking info once your order is on the way.

View our full Shipping Policy here.

Still need help?

Reach out to us anytime at support@activaddicts.com. We’ll get back to you within 1–4 business days.